Teach us to sit still.
An interview with Richard Atherton from the Being Human podcast.
Teach us to sit still.
An interview with Richard Atherton from the Being Human podcast.
I had been invited to work with a group identified as ‘talented potential leaders’ in a large public sector organisation in a European country. Workers in the organisation were highly likely to be users of the organisation’s services, a bit like workers in the NHS in the UK because of the size and scope of the organisation. To an extent, then, there is no inside and no outside, no clear-cut distinction between the employees and the ‘customer experience’: employees had very direct access to what it meant to use the organisation’s services, which were widely available.
My role was to encourage the ‘talent’ group to think about how they are thinking, to identify some of the organisational patterns they found themselves caught up in, and to think about how the organisation did strategy. To what extent were accepted ways of undertaking strategy in the organisation helpful? How did they square with their own experience of making plans and trying to implement them?
My colleague Nick Sarra and I were asked to work with some practicing managers and leaders in what is usually described as a ‘fragile state’ in Africa. The country has been plunged into conflict for decades, and this has had a profound effect on social relations and the ability to get things done. Conflict still breaks out sporadically, making parts of the country off-limits, potentially reactivating the tensions which still exist between groups living elsewhere in the country, especially in the capital. The government struggles to provide basic services, so the country is dominated by international aid agencies, development organisations and the representatives of international governments who each have their own sets of policies, procedures and priorities. This becomes visible the moment one steps off the plane: the airport car park is full of 4x4s, each sporting its own logo, and often there to meet, or disgorge development workers with their wrap-around shades and desert fatigues. Without the agencies this country would not be able to survive, but at the same time it feels a bit like an occupation. Continue reading
Recently I have been involved with a team of researchers in researching so called ‘transformational change’ in a not-for-profit sector. I suspect the research has been commissioned on the understanding that transformational change is something which senior managers choose, and can, to a degree control. We are at the beginning of the research but the process itself has thrown up interesting insights into research methods , but also how the idea of transformation is framed and understood by our commissioners, and by the respondents. This helps us researchers understand the term anew too, but makes it no easier to think and write about. Continue reading
Chris Mowles is visiting Australia the week beginning 12th December and will be running a two day intense workshop and a breakfast meeting with 10000hours .
The two day workshop is entitled:
LEADING IN UNCERTAINTY – 13/14th December
The workshop is suitable for experienced leaders, managers and consultants from all kinds of organizations. It includes a mixture of seminars, break-out discussions, and real time exploration of examples from participants’ own organizations.
Chris will draw on insights from the complexity sciences developed by Ralph Stacey in the perspective known as complex responsive processes, which informs this blog.
Participants can expect to gain basic insights into the complexity sciences understood in social terms, and to experience the importance of reflection and reflexivity in relation to their particular organizational contexts.
To find out more follow this link: http://10000hours.com/chrismowles/
Breakfast meeting Thursday 15th December
10,000 Hours will host a breakfast meeting for experienced leaders, managers and consultants wishing to hear about the what difference understanding organisational life as complex responsive processes of relating can make to the task of leading of managing.
Evening seminar UTS Thursday 15th December
Chris will give a seminar hosted by UTS to interested academic colleagues about some of the difficulties of sustaining critical management education in the UK. He will talk in particular about the contribution of the Doctor of Management programme at the university of Hertfordshire.
Lunchtime seminar RMIT Melbourne 16th December
Chris will give a similar seminar to interested academic colleagues in Melbourne at lunchtime in RMIT.
Complexity and Management Conference 2017 –
2nd– 4th June: Roffey Park Management Centre
Human beings are born into groups and spend most of their working lives participating in them. Groups can be creative and improvisational, transforming who we think we are, and they may also be destructive and undermining. They hold the potential for both tendencies.
Many employers emphasise the importance of teamwork, yet employees in organizations are often managed, developed and assessed as though they were autonomous individuals. And although many organisational mission statements include aspirations to be creative and innovative, it is a rare to attend a meeting without a particular end in view, where participants feel able to explore the differences and difficulties that arise when they work together.
Meanwhile organizational development (OD) literature tends to idealize, and assumes that the best kind of organizations are those where staff ‘align’ with each other and learn to communicate in ways which bypass power and politics. They are offered step-wise tools and techniques to help them communicate with ‘openness and transparency’, so they can speak the truth and understand each other harmoniously. Conflict and power struggles are then topics that are avoided or ignored. The danger of the individualizing and idealizing tendencies in organisations is that they may leave employees feeling deskilled and unconfident about how to work creatively in groups.
At the 2017 Complexity and Management Conference we will discuss practical ways of working in groups, which assume that human interaction is necessarily imperfect, ambiguous and conflictual, and this contributes to the complex evolution of organizational life.
Keynote speakers this year: Dr Martin Weegmann, Dr Karina Solsø Iversen and Professor Nick Sarra
Martin Weegmann is a Consultant Clinical Psychologist and Group Analyst, who has specialised in substance misuse and personality disorders and is a well-known trainer. His latest books are: The World within the Group: Developing Theory for Group Analysis (Karnac, 2014) and Permission to Narrate: Explorations in Group Analysis, Psychoanalysis & Culture (Karnac 2016). He is currently working on a new edited book, Psychodynamics of Writing.
Karina Solsø Iversen is graduate of the Doctor of Management programme and an experienced consultant working in Denmark. Karina’s consultancy work is based on the practice of taking experience seriously as a way of working with leadership and organizational development. She has co-authored a Danish introductory book to the theory of complex responsive processes of relating, which has gained a lot of attention in Danish communities interested in complexity. Karina is also an external lecturer at Copenhagen Business School.
Nick Sarra is a Consultant Psychotherapist working in the NHS and a group analyst specialising in organisational consultancy,debriefing and mediation within the workforce. He works on three post graduate programmes at the School of Psychology, Exeter University and is a Visiting Professor at the University of Hertfordshire.
Further details from email@example.com. Booking begins early 2017.
A friend alerted me to a website for a consultancy which claims to be offering new insights on management for a new world of work. Apologies for what sounds like, and no doubt is, a caricatured paraphrase of what I found, but here is what I think the site is saying:
We live in a networked world. There’s a lot of change. There is going to be more change and top down command and control is now an old paradigm of management. Some of this change is good, some of it isn’t, but mostly it’s good. But what we need to do is be more aware of the changes and prepare to design more change of the kind that we want. This will mean spreading power around a bit more and being alert to complexity. Leaders need to have visions and set targets to achieve them, then they coach their followers. They will need to be deeply aware and mindful. Followers need to work out how to be empowered and of service. They too will need to be deeply aware and mindful. If we all trust each other a bit more and deal better with complexity we can have more meaningful conversations. Then we’ll get the future that we want. In a more networked world we need: Knowledge. Trust. Credibility. A focus on results. Continue reading